Question 1

How can I get my order shipped?

Accepted Answer

We offer a variety of reliable shipping options within the U.S., so you can choose the speed and service that works best for you:

• USPS® Ground Advantage™
 • USPS® Priority Mail™
 • FedEx® Ground™
 • FedEx® 2Day™
 • UPS® 2nd Day Air™
 • UPS® Next Day Air™

Orders over $149 qualify for free shipping via USPS® Priority Mail™. We carefully select these carriers to ensure your order arrives safely and on time.

Question 2

How can I track my package?

Accepted Answer

Yes! All of our shipments are fully trackable, so you can see exactly where your order is on its way to you. You can view tracking information on the “My Orders” page, and we’ll also send you an email with the tracking number as soon as your order ships. This way, you can relax knowing your order is on its way safely.

Question 3

Is my package insured against damage, loss or theft?

Accepted Answer

Yes! Every order is automatically insured up to the full cost at no extra charge. You can relax knowing your order is fully protected while it’s on the way. If anything happens during transit, simply send us a message through the “Contact Us” page or email support@mistsofvalhalla.net,() and we’ll do everything we can to make it right.

Question 4

Do you offer local delivery or pickup?

Accepted Answer

We don’t offer local delivery, as shipping through our trusted carriers is the most reliable and cost-effective way to get your order safely to you.

However, we do offer local pickup as a shipping option at checkout. Pickups are arranged in advance at the Stater Bros parking lot on Main St and C Ave in Hesperia. Simply select this option at checkout, and we’ll coordinate a convenient pickup time with you.

Question 5

When will I get my order?

Accepted Answer

Processing time: 2–5 business days
Most of the items we sell are made to order, so some lead time is required. All orders ship within 1 business day after printing is complete.

If your order includes both ready-made and customized items, the entire order will ship together within 1 business day of the printed portion being completed.

Processing times may vary slightly based on order size, complexity, or material availability, and Wix’s estimated delivery dates are based on these processing times.

Rush inquiries: If you need an order sooner than the standard processing time, please contact us before placing your order to discuss availability and any additional fees.

Question 6

Do you offer free shipping?

Accepted Answer

Absolutely! Fill your cart with $149.00 worth of stuff before tax and shipping costs, and the free shipping option will magically appear. The only option for free shipping is USPS® Priority Mail™.

Question 7

Why does your shipping cost so much?

Accepted Answer

Our shipping rates are based on carrier prices and depend on the service, weight, size, and destination you select at checkout. We carefully select reliable options to ensure your order arrives safely and on time.